Return Policy

We want you to be happy with your purchase but understand that sometimes an item needs to be returned. Please review the return policies below and contact us with any questions.

Online orders cannot be cancelled, and you may need to wait to receive the merchandise before a return can be processed. Please contact us either via email at Returns@TheSecretLantern.com or the Contact Us page if you wish to cancel your order, and we'll do our best to help.

You may return or exchange any book or merchandise in its original condition for a store credit within 7 days of receiving your order. Gift cards are not eligible for refunds.

Without a receipt/invoice, a return may be approved for store credit at the manager's discretion and only at the current value of the book. Please contact us for details

For all mail returns/exchanges, the customer is responsible for costs of return shipping unless the item was received damaged. We recommend you return your items using an insured and traceable method. We are not responsible for packages lost or damaged during the return transit.

All returned merchandise should be sent to 151 South Bell Blv, Cedar Park TX 78613.

If you receive your order and find an item to be missing, incorrect or damaged please contact the store within 7 days, so that we may address and resolve the issue as quickly as possible for you.

If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions.